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Trusted Contributor
Posts: 119
Registered: ‎11-28-2011
My Device: 9930
My Carrier: Verizon
Accepted Solution

Problems Signing Playbook App With Ripple

[ Edited ]

I am trying to sign my playbook app with Ripple. I am using version 2.2.0.5 of the tablet OS SDK. 
I downloaded signing keys and installed them. I was able to generate one signed app.

However, the second time I tried to generate a signed app, I get the error below. All subsequent attempts to sign the app have failed with the same error. The only change I made between the first attempt and the second was to activate my wireless router so I could have the compiled and signed app pushed to my test Playbook device automatically through wifi using Ripple. I don't see how that would cause an error like the one below, however. Also, I know the passwords I am supplying are correct. 

Has anyone had this problem and solved it? 

 


Message: "Oh Snap! Build request failed with message: [ERROR] Signing failed The signature on the code signing request didn't verify. The likely cause of this problem is entering an incorrect CSK password."

 

Retired
Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: Problems Signing Playbook App With Ripple

To confirm that the password is not really the issue, can you try building your app from the command line?

https://bdsc.webapps.blackberry.com/html5/documentation/ww_publishing/signing_your_tablet_app_191966...

 

Do you have any non-alphanumeric characters in your password - like a single or double quote?

 

Follow me on Twitter: @n_adam_stanley
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Trusted Contributor
Posts: 119
Registered: ‎11-28-2011
My Device: 9930
My Carrier: Verizon

Re: Problems Signing Playbook App With Ripple

It works from the command line. I get a bar file. I am working on a Mac. I've pasted the output from the Terminal window below. By the way, my password is all numeric.

Why won't this work in Ripple? 

 

[INFO] Parsing command line options
[INFO] Parsing bbwp.properties
[INFO] Validating WebWorks archive
[INFO] Parsing config.xml
[WARNING] Failed to find a <feature> element
[WARNING] Failed to find the <author> element
[INFO] Populating application source
[INFO] Compiling WebWorks application
[INFO] Packaging the bar file
[INFO] Bar packaging complete
[INFO] Starting signing tool
[INFO] Signing complete
[INFO] WebWorks application packaging complete

 

 

Retired
Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: Problems Signing Playbook App With Ripple

Do you use a different signing password for your Smartphone keys vs. Tablet OS SDK keys?  Just brainstorming here - curious if you have Ripple trying to build & sign using the Smartphone SDK: Which platform is 'active' in Ripple?

 

Otherwise I wonder if it could be an environmental setup issue on your Mac, with Ripple.  Note the keys files should be in a specific folder location.  Can you check to confirm that they are according to this doc:

 

https://bdsc.webapps.blackberry.com/html5/documentation/ww_publishing/signing_setup_tablet_apps_1920...



Otherwise, I wonder if Ripple is not including the code signing keys, for some reason, with your request to package & sign.

 

 

Follow me on Twitter: @n_adam_stanley
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Trusted Contributor
Posts: 119
Registered: ‎11-28-2011
My Device: 9930
My Carrier: Verizon

Re: Problems Signing Playbook App With Ripple

My passwords are the same for both my Smartphone key and the Playbook key.

 

I use Ripple to package my smartphone version as well. I'm pretty sure I'm not making the mistake of using the smartphone settings for the Playbook settings. 

 

I deleted the PBD and RDK files after I used them for registration. According to the documentation, though, this shouldn't be a problem since the files are just used for signing. 

 

I guess I will not use Ripple for the PB but run things for the command line.

Contributor
Posts: 39
Registered: ‎11-13-2010
My Device: Torch 9810
My Carrier: Orange

Re: Problems Signing Playbook App With Ripple

I, too, have problems signing my app through Ripple. I can package the app no problem, producing .zip and .bar files, however it won't package and sign.

 

I get this error when I try:

 

"Oh Snap! Build request failed with message: [ERROR] Signing failed Server returned HTTP response code: 502 for URL: http://www.rim.net/Websigner/servlet/RDK-Waterloo"

 

So, since I had the packaged app, I thought I'd try and sign it through command line, however it doesn't seem to like my password as it throws an error taking 5 characters from my password, saying "event not found". I have an alpha-numeric password.

 

This problem has been plaguing me all day, I just want to sign my app already.

 

I even tried using the Graphical Aid but it keeps telling me the SDK path is wrong. I can't win today 

DJ Reyes
Developer
Posts: 62
Registered: ‎04-29-2010
My Device: N/A

Re: Problems Signing Playbook App With Ripple

"Signing failed Server returned HTTP response code: 502 for URL"

 

Means you can't connect to the signing server.

 

I had the alphanumeric password problem once, I think I just changed it to a normal one in the end.

Contributor
Posts: 39
Registered: ‎11-13-2010
My Device: Torch 9810
My Carrier: Orange

Re: Problems Signing Playbook App With Ripple

Maybe my terrible WiFi here Smiley Sad Or can I fix that?

 

How can you change the password?

DJ Reyes
Developer
Posts: 62
Registered: ‎04-29-2010
My Device: N/A

Re: Problems Signing Playbook App With Ripple

I think I just requested some new keys. This was quite a long time ago now though, there may be better ways to go about it.