Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Web and WebWorks Development

Trusted Contributor
Posts: 177
Registered: ‎03-02-2010
My Device: Not Specified

Riple not working and its terminated

Getting "This application has requested the Runtime to terminate in an usual way. Please contact the application's support team for more info".


Tried deleting the Ripple folder in C:\Documents and Settings[usernmae]\Application Data\Research In Motion - but keep getting the issue.


Have uninstalled and reinstalled three times now. Smiley Sad


(Windows XP)

Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: Riple not working and its terminated

That's definitely an unfortunate result - if Ripple doesn't work after uninstalling it and clearing its cache, there are few remaining options.  Were you ever able to run Ripple, or have you always received this error?





As of BlackBerry 10 Jam, Ripple is moving away from the standalone emulator model and back into the Chrome browser as a plugin.  As a result, these types of framework / environment problems are greatly reduced.


Recommend installing the new version of Ripple from here:




Follow me on Twitter: @n_adam_stanley
Your app doesn't work? Use BlackBerry remote web inspector to find out why.