Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Web and WebWorks Development


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 23
Registered: ‎03-21-2011
My Device: 9780
My Carrier: WIND
Accepted Solution

Strange Web Works SDK installaion problem (Incorrect SDK detected)

I have no issue installing the sdk on another machine but at home on my XP box after installing the AIR sdk and then trying to point to it when installing the web works package it complains about an Incorrect SDK.

 

I got the sdk in the same place as before http://www.adobe.com/products/air/sdk/

 

and got the the web works package at: https://www.blackberry.com/Downloads/contactFormPreload.do?code=DC727151E5D55DDE1E950767CF861CA5&dl=...

 

anyone got any ideas as to whats going on?

Retired
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: Strange Web Works SDK installaion problem (Incorrect SDK detected)

Ah.. that's the problem.. 

 

Adobe changed their web page to have the AIR 2.6 SDK be at that link.  If you follow the links on the updated WebWorks SDK donwload page you should get the link for the 2.5 SDK

 

http://us.blackberry.com/developers/tablet/webworks.jsp

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
Contributor
Posts: 23
Registered: ‎03-21-2011
My Device: 9780
My Carrier: WIND

Re: Strange Web Works SDK installaion problem (Incorrect SDK detected)

Retired
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: Strange Web Works SDK installaion problem (Incorrect SDK detected)

Yup.. our docs team is working to fix that link as well

 

Cheers

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
Developer
Posts: 58
Registered: ‎02-13-2009
My Device: Not Specified

Re: Strange Web Works SDK installaion problem (Incorrect SDK detected)

The link to install Adobe AIR SDK still goes to 2.6 and so I am unable to install the WebWorks SDK which specifically needs AIR SDK 2.5. This is on my Mac.

 

Any suggestions please?

Visitor
Posts: 1
Registered: ‎04-28-2011
My Device: iPhone
My Carrier: Three

Re: Strange Web Works SDK installaion problem (Incorrect SDK detected)

You can grab the correct version from this page: http://us.blackberry.com/developers/tablet/webworks.jsp (Direct link).

 

Also, here's a heads-up for Mac users (can't say for Windows): The WebWorks installer won't find the AdobeAIR SDK if there's a space anywhere in the path leading to it; e.g. if you've got a directory named 'Motorola Development' that you're putting everything into.

Highlighted
Developer
Posts: 31
Registered: ‎05-13-2011
My Device: PlayBook & Bold 9930
My Carrier: Verizon Wireless

Location of Adobe AIR version 2.5

Just in case anyone else runs across this issue (as I did today) here is the direct link to the Adobe AIR version 2.5 ....

 

http://kb2.adobe.com/cps/853/cpsid_85304.html

| ProLove365 - Connecting the World with Love and Lines of Code |
| Follow me on Twitter at @ProLove365 |