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Web and WebWorks Development

Posts: 39
Registered: ‎10-10-2012
My Device: Torch 2010
My Carrier: Vodafone

my Dev aplha device need repair

My Dev aplha device sim connector become damage ..is it possible to repair my device from somewhere.please provide service center address

Posts: 856
Registered: ‎07-15-2008
My Device: Passport
My Carrier: Bell

Re: my Dev aplha device need repair

You'll need to contact support with the issue:


In the event you run into device hardware issues with the alpha device you received (ie won't power on) please contact us at btsbetasupport@rim.com and provide the following information:

  • Your name
  • The OS version (On the device, tap the Settings icon > About > General > OS Version)
  • An overview of the issue you experienced
  • Steps used to reproduce the issue
  • Reproducibility of the issue (constant, frequent, seldom, just once)
Tim Windsor
Open Source Technical Lead