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New Member
Posts: 1
Registered: ‎11-09-2009
My Device: Not Specified

Changing My PIN for the active Account!

Hi everyone,

 

I upgraded my phone and entered a new PIN after installing the Desk Top manager NOW my "Manager" has a different Curret PIN and Active PIN - is ther any way to reconcile this - NO ONE IS OF ANY HELP AT VERIZON, BLACKBERRY or anywhere else to help resolve this. That is quite useless considering how much all this cost! - ANSWERS PLEASE SOON!

 

Nancy

Posts: 94,525
Likes: 24,405
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Changing My PIN for the active Account!

Where did you change the PIN? On your Verizon BIS account?

 

From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

 

 

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Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Changing My PIN for the active Account!

in addition to what jsanders asked... did you back up your prior BlackBerry phone before you changed? 

 

 


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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Changing My PIN for the active Account!

Hi Nancy,


Welcome aboard to BlackBerry support forum.


Is your manager using BlackBerry on BES environment?

tanzim                                                                                  
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Forums Veteran III
Posts: 3,795
Registered: ‎02-09-2009
My Device: Classic 10.3.2.798 OS + Playbook 64Gb

Re: Changing My PIN for the active Account!

Hi and welcome to the forums! Smiley Happy

A couple of places for you to visit: Blackberry 101 Tips & Tricks

Happy to have you here! Smiley Very Happy

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.