11-09-2009 02:28 PM
I upgraded my phone and entered a new PIN after installing the Desk Top manager NOW my "Manager" has a different Curret PIN and Active PIN - is ther any way to reconcile this - NO ONE IS OF ANY HELP AT VERIZON, BLACKBERRY or anywhere else to help resolve this. That is quite useless considering how much all this cost! - ANSWERS PLEASE SOON!
11-09-2009 03:05 PM
Where did you change the PIN? On your Verizon BIS account?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
11-09-2009 10:06 PM
in addition to what jsanders asked... did you back up your prior BlackBerry phone before you changed?
11-10-2009 06:55 AM
Welcome aboard to BlackBerry support forum.
Is your manager using BlackBerry on BES environment?
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11-12-2009 12:30 PM