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Welcome & Introductions

New Contributor
Posts: 5
Registered: ‎12-23-2012
My Device: Playbook
My Carrier: Telus

Hello from Vancouver

Hi, everybody.


My name is David and I live in the Vancouver area.


What brings me here?

I bought a Playbook for my daughter, for Christmas.

This is my first experience with a Blackberry product.

I am having troubles setting it up. I sent an email to the email address posted on the blackberry.com site, but the reply I got was that I do not have a ticket number, and that I should contact support via a blackberry.com page. And the page they directed me to was the page on which I found the email address in the first place. Kind of circular non-help. Needless to say, I am somewhat frustrated at this point. Hence my arrival here.


I will wander over to the Playbook forums now and post my question there.


Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Hello from Vancouver

Here is the number:


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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Hello from Vancouver

Hi dcb618,


Welcome to BlackBerry support community forums. As a new comer to the community you would be better of checking some quick answers to basic BlackBerry questions. Like,


BlackBerry 101 will help you to get simple instructions for setting up your new device and learn specific features and functions about your BlackBerry smartphone.


Tips and Tricks will help you to get some shortcuts unique to your smartphone. Become a pro with your BlackBerry smartphone.


If you're looking for a specific query please use the search feature of the community before posting. If your desired query in not found in the forum then post your query in appropriate board mentioning your device OS version (Options -> About).


To know about this forum check this link Help the Community Help You!


Check this link for setting up PlayBook for the first time: KB26228 Getting started with BlackBerry PlayBook initial setup


Have fun and enjoy your stay!

If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Forums Veteran III
Posts: 3,795
Registered: ‎02-09-2009
My Device: Classic OS + Playbook 64Gb

Re: Hello from Vancouver

Hi and welcome to the forums dcb618! Smiley Happy

A couple of places for you to visit: Blackberry 101    Tips & Tricks


You are heading to the correct place in the Playbook forums.  There are many good users there who can give you a hand.  Let us know how your issue gets resolved 

Happy to have you here! Smiley Very Happy

Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Trusted Contributor
Posts: 105
Registered: ‎11-28-2012
My Device: PlayBook
My Carrier: 3 it

Re: Hello from Vancouver

Welcome Smiley Happy