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Welcome & Introductions

New Member
Posts: 1
Registered: ‎11-16-2009
My Device: Not Specified


Hi, I'm new to the blackberry and I just thought I'd say hi.


I actually have a problem that I wonder if anyone can help me with.  I recently got a blackberry from a relative- it was his and he didn't need it anymore- so I put my SIM card in from my phone and uploaded all my contacts.  The problem now is that the email setting are for his phone and I don't know how to change it to my own. 


I'm not sure who to call, but someone at the store mentioned "Blackberry PDA"?  I wasn't sure what he meant; I had a T-Mobile phone and now my blackberry is an AT&T.  Do I need to call AT&T or T-Mobile to help me change my email settings?  Is it support?

Posts: 95,815
Likes: 24,597
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hi

1. You will need to make certain that your device is "unlocked" for use on another network, different than the one to which it is branded. More info below.


If you need it unlocked for your current carrier -->>  http://www.blackberryfaq.com/index.php/How_do_I_unlock_my_BlackBerry%3F


2. On the device, to stop his emails, go to Options > Advanced > Service Books. Delete all service books there, one by one.

Or, to remove ALL of his old personal information from the device, OPtions > Security > General settings > Menu key > Wipe Handheld.

This will remove ALL personal data from the device, including your contacts you have added.


3. With your current current carrier, get THE BlackBerry Data Plan added on your voice account.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Forums Veteran III
Posts: 3,796
Registered: ‎02-09-2009
My Device: Classic OS + Playbook 64Gb

Re: Hi

Hi and welcome to the forums! Smiley Happy

A couple of places for you to visit: Blackberry 101     Tips & Tricks


You are in great hands with JSanders.


Happy to have you here! Smiley Very Happy

Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Hi


Hi Jack84,


Welcome to BlackBerry support community forums. We're glad to have you in the community.


Have fun and enjoy your stay!


If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Hi

Hi and welcome to the BTSC forums. Smiley Very Happy

Enjoy your stay with us!



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