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Welcome & Introductions

New Member
Posts: 1
Registered: ‎02-24-2013
My Device: curve 9360
My Carrier: dubai


[ Edited ]



I am sabrinathan. New comer to BB world. Have used nokia business series - Communicator  etc all this while


Was not happy that they have turned to microsoft lumia


Bought a 9360 curve model to try out yesterday. Extremely happy with the OS and features.


Horribly disappointed with battery life.


Have been on the net searching for issues. Found that there are many who have the same issue.


Also read that there is a firmware update which can fix this.


The OS version on the box is 7.1.0 bundle 2039. Is there an update available? Can someone post a link and a how to or point me towards some FAQs ?


Pl mail to [Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.]








Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Introduction

Hi sabrinathan


Welcome to BlackBerry Support Forums Smiley Happy


We are glad that you joined this BlackBerry Community .A Couple of places for you to visit BlackBerry 101  . If you have any issues or question you can use the search box provided at the top right ,also if unable to find your query  you can start your own thread, Don't forget to visit our Curve Section BlackBerry® Curve™


Regarding your issues query with device Software , If your Carrier have release any newer update then you can try updating your device software using BlackBerry Desktop Software , refer to this Knowledge Base :


KB03901 :How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows.


You can also use any Carrier OS pack to update your device OS but those steps will be different. Regarding your issues with your battery life you can refer to this helpful Knowledge Base :


KB14320 How to maximize battery life and free memory on the BlackBerry smartphone


Please try those and see if it helps .


Happy to have your here Smiley Very Happy





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Forums Veteran III
Posts: 3,796
Registered: ‎02-09-2009
My Device: Classic OS + Playbook 64Gb

Re: Introduction

Hi and welcome to the forums sabrinathan! Smiley Happy

A couple of places for you to visit: Blackberry 101    Tips & Tricks


Be sure to visit The Curve Forum


prince2012 has also pointed you to some excellent sites especially to deal with your battery issue.

Happy to have you here! Smiley Very Happy

Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Trusted Contributor
Posts: 112
Registered: ‎06-22-2013
My Device: blackberry z10
My Carrier: Airtel

Re: Introduction

Welcome to the forum!
You are definitely in the right place